How can we help?
Tell us what happened and we’ll help you get Boopo flying smoothly again.
Contact support
Email us from the address connected to your Boopo account. Include a short description, your iPhone model, and a screenshot if it helps. Never send passwords, verification codes, or full roster documents.
Email support@boopo.appQuick answers
How do I change what friends can see?
Open the Globe, tap the blue Sharing & Access button, and choose a friend to set their Location on Globe, Flight on Globe, and Roster access. The limits in Settings remain your defaults.
How do I update my roster?
Open Settings, find My roster, then import screenshots or a PDF. Uploaded rosters also appear there when you need to remove one.
Why can’t Boopo show my location or send notifications?
Open Settings in Boopo, find the relevant permission under App, and review it in iPhone Settings. Your Boopo sharing choices can still keep location or roster-based flight sharing private after iOS permission is on.
How do I block or report someone?
Open the person’s menu from their flight card or the Friends drawer. Blocking removes the connection and keeps both people out of each other’s Globe, roster, and profile-photo views. Reports are submitted to Boopo for safety handling.
How do I delete my account?
Open Settings, scroll to Account, then choose Delete my account. Read the confirmation carefully because deletion cannot be undone.
Before you email us
- Update Boopo to the latest available version.
- Close and reopen the app, then try the action once more.
- Note what happened.
Include the screen you were on and what you expected to see.
- Send only what support needs.
Never include a password, verification code, or full roster document.
Privacy or deletion question?
Read our Privacy Policy or the account deletion guide. You can also contact support if you cannot access the app.