How can we help?
Tell us what happened and we’ll help you get Boopo flying smoothly again.
Last updated: 15 October 2026Talk to us on Telegram
Join the Boopo channel for product updates and support. Use the channel’s message option to contact us privately if it is available. Please don’t post account details or roster documents in public comments.
Open Boopo on TelegramNo Telegram, or can’t find the message option? Email support@boopo.app.
Tell us what happened, your Boopo version and iPhone model. Never send passwords, verification codes or full roster documents.
Quick answers
How do I change what friends can see?
Open Friends in the home drawer, tap the More button, then choose Sharing access. Select a friend to set their Location on Globe, Flight on Globe, and Roster access. Settings remain your defaults.
How do I update my roster?
Open Roster in the home drawer, tap the add button, then choose Import roster. Choose your PDF or roster photos and review the upload. Manage active roster months from Settings.
Why can’t Boopo show my location or send notifications?
Open Settings in the home drawer and find the relevant permission under App. You can review the system permission in iPhone Settings. For notifications, Boopo asks for the system choice if you have not answered before. If you previously declined, use the Notifications control in Boopo Settings to open iPhone Settings and turn on Allow Notifications. Boopo’s sharing choices can still keep location or roster-based flight sharing private after the iOS permission is on.
How do I block or report someone?
Open Friends and use the More menu on the person’s flight card. Blocking removes the connection and keeps both people out of each other’s Globe, roster, and profile-photo views. Reports are submitted to Boopo for safety handling.
How do I delete my account?
Open Settings in the home drawer, then open Account and choose Delete my account. Read the confirmation carefully because deletion cannot be undone.
Before you message us
- Update Boopo to the latest available version.
- Close and reopen the app, then try the action once more.
- Note what happened.
Include the screen you were on and what you expected to see.
- Send only what support needs.
Never include a password, verification code, or full roster document.
Privacy or deletion question?
Read our Privacy Policy or the account deletion guide. You can also contact support if you cannot access the app.